As a company, the Liberty Recruitment Group often receives feedback on the customer service we have delivered and what we provide in general. It’s ALWAYS a good thing for us to listen to feedback as it’s the best time to learn about what we do well and what we could do to improve upon what we do.
We also circulate our reviews – every time we get one – to all of our team, to give praise where praise is due to any team member who is named in the review and also as a learning point for the team in general.
Now THIS is our latest (5 star!) Google review and, as you can imagine, we were delighted when we read it. You might think we can’t learn anything from reviews such as this as it is an exemplary review. Yet it gave us such a boost in the middle of an altogether hectic and stressful week, that it genuinely lifted our spirits to such a degree that every challenge seemed worthwhile once more!
I recently had the pleasure of working with Liberty Recruitment in my search to secure a new role and I can’t sing their praises enough. From start to finish, the team displayed a level of professionalism and dedication that truly set them apart.
What struck me most was their commitment to providing a personalised service. The team took the time to understand not just my professional background, but also my career aspirations and the kind of company culture I thrive in. This personal touch made the entire process feel tailored to my needs.
Responsiveness is a key factor in the world of recruitment, and Liberty Recruitment excelled in this aspect. Communication was seamless, and I always felt in the loop about the status of my applications. The team’s efficiency in coordinating interviews and providing timely feedback was instrumental in easing the often stressful job search process.
What truly impressed me was the genuine care they exhibited throughout the entire journey. It wasn’t just about filling a role; it was about finding the right fit for both the employer and me. This approach made me feel valued as a candidate, and I could sense that the team was invested in my success.
If you’re on the lookout for a recruitment agency that combines professionalism with a personal touch, look no further than Liberty Recruitment. My experience with them was nothing short of excellent, and I am now happily settled in my new HR role, thanks to their outstanding efforts.
So read your reviews, share them – good or bad – with your teams and use them as discussion or learning opportunities. Feedback really IS the breakfast of champions!